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Return Policy

EXCHANGES

If you ordered a product and it simply doesn’t fit correctly or has damages, we want to help.  Please contact us at support@tac9er.com and we will take care of you.   

  • All exchanges must be made within 30 days of your original order date
  • We will pay any shipping charges for items that need to be exchanged
  • Item must be in brand new condition with all the original packaging

RETURN POLICY

We are always sad to take a return item because that means you weren’t 100% satisfied.  However, we will do everything we can to make your return as easy as possible for you.  Please read our return policy carefully:

  • Item must be in brand new condition with all the original packaging
  • Customers are responsible for shipping costs back to TAC9ER
  • If you received free shipping on your order, we will give you a 100% refund minus a $6.99 shipping charge.  
  • We will refund the credit card originally used to place the order

If you meet the above qualifications and would like to return your order, please email us at  support@tac9er.com.

DAMAGED OR INCORRECT ORDERS

If your item(s) have been damaged during shipping or there are missing or incorrect items, you must notify us within 7 days so that we may correct the issue. Email us at support@tac9er.com with your order number and a description of the problem. If your items are damaged, please include photographs if possible to assist us. Again, please notify us as soon as possible.

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